Governed Operations System
Independent consulting · deliveredA queryable operations knowledge library for a small-business client, with a human committing every change.
Stack
- LLM orchestration
- Conversation-corpus mining
- Request routing
- Controlled structure
- Git-based tuning
For a small-business client, I built a governed-AI operations system: a layered private corpus surfaced through a single routed assistant that recommends actions while a human commits every change. The system architecture is my IP; client business content is confidential and not shown.
It mines unstructured conversation history into a structured, queryable library — voice profiles, decision rules, and records organized for retrieval by declared purpose — with a routing layer that surfaces the right part per request. It never persists or deploys autonomously: every update is a reviewed, human-committed step.
Confidential client work — the codebase and the client's business internals stay private. How I designed and stood up the system, though, we can absolutely discuss on request.