Governed Operations System
Independent consulting · deliveredA queryable operations knowledge library for a small-business client, with a human committing every change.
Stack
- LLM orchestration
- Conversation-corpus mining
- Request routing
- Controlled structure
- Git-based tuning
For a small-business client: a governed-AI operations system, a layered private corpus surfaced through a single routed assistant that recommends actions while a human commits every change. The architecture is my IP, and client business content stays confidential.
It mines unstructured conversation history into a structured, queryable library (voice profiles, decision rules, records), routed so the right part surfaces per request. Nothing persists or deploys autonomously: every update is a reviewed, human-committed step.
Confidential client work, so the codebase and the client's business internals stay private. How I designed and stood up the system, though, we can absolutely discuss on request.